https://sierramadreresearch.zendesk.com/hc/en-us/articles/360004422552-When-will-I-get-my-survey-

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  All the new emails will be automatically routed to the New Tickets bucket. If you're given permission to assign tickets then please go ahead and do so. If not proceed to the next step. You'll have your own bucket of tickets under your name. That's ...

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