https://sierramadreresearch.zendesk.com/hc/en-us/articles/360004474471-When-will-I-receive-my-gear-US-

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  If your order is placed Monday - Friday before 12pm CT then your gear ships out on the same day! Unless you have preordered a new product. Once your gear is shipped you will receive an email with tracking information, most of our customers receive ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/360004474391-How-long-will-my-gear-last-

  With proper care, your Sierra Madre gear should last a lifetime of adventure! We are proud of the quality and durability that we build into every single piece of gear, we frequently hear from proud Nubé owners with a 5 year old Nubé still going ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/360004422552-When-will-I-get-my-survey-

  Soon! … With each Kickstarter, (we have dominated FOUR!) we try to find the newest, most efficient and comprehensive way to communicate with our backers so they can update us with the colors they want, their shipping address, any gear they would like ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404229796507-Gear-Shop-Gear-Support

  Step 1: Pickup Gear Shop gear from CISS on an as-needed basis. CISS will notify you via Slack (Repair & Return Channel)  Step 2: Match up and create an auction box with complimentary items (2-5 items); create a short video going over the items in the ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/360004015872-Is-my-gear-compatible-with-your-gear-

  In most cases our gear will work with what you already have. If not directly, we have tips to help make sure the fit is secure. We designed our hammocks (the Pares specifically) to be most compatible with our shelters, but as long as your hammock is ...