https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404019248539-Training-Database-Kickstarter-refund-request-message-and-process

Create PayPal invoices for each failed backer.
Send them a personal email with their link to still take advantage.
Update those paid and email those who didn't a second time.
Right before the PCS is sent, update those who paid and marketing with those backers.
Email failed backers a 3rd and final time.

Video Process HERE :

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