https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404019550107-Training-Database-Support-Quick-Reference-Sheet-

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• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404012639259-Training-Database-Support-Manual-

  Support Manual    https://docs.google.com/document/d/15OjS5qN1UHrJNYbZbMpaQU9qtCBs65_TcVznMCSfhEE/edit    

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404012594715-Training-Database-Support-Standards-Company-Voice-

  Support Standards / Company Voice    https://docs.google.com/document/d/1HXDwPxEx1wSqEPVdbl-Sh2J_mWY2pPs4qznmozKfwkA/edit  

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404219355803-Training-Database-Support-Customer-Compensation-Process

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• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404219338139-Training-Database-Support-Facebook-Manual

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• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4403902647195-Gear-Shop-Support

  Purpose: To sell off to the highest bidder our 2nd's, returns, prototypes to our Gear Shop Facebook group - without losing money.   Step 1: Log into the Gear Shop Auction Complete Form, note the customer address, weight of the entire box.  Step 2: ...