https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404219338139-Training-Database-Support-Facebook-Manual

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• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404012639259-Training-Database-Support-Manual-

  Support Manual    https://docs.google.com/document/d/15OjS5qN1UHrJNYbZbMpaQU9qtCBs65_TcVznMCSfhEE/edit    

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404019550107-Training-Database-Support-Quick-Reference-Sheet-

  Support Quick Reference Sheet    https://docs.google.com/document/d/1RnCPeCjcm2SNmQ92ZUdAhBuyz4jQhJZe89dCMkKnqak/edit  

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404012594715-Training-Database-Support-Standards-Company-Voice-

  Support Standards / Company Voice    https://docs.google.com/document/d/1HXDwPxEx1wSqEPVdbl-Sh2J_mWY2pPs4qznmozKfwkA/edit  

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404219355803-Training-Database-Support-Customer-Compensation-Process

    Support Customer Compensation Process

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4403891373851-Facebook-Group-Support-

  Facebook Group: The Nubist Colony (Sierra Madre) Watch this video to get started!  1st Objective: Welcome new members every week (as the Sierra Madre). Before letting people in, screenshot members that meet one of the requirements: Have more than 500 ...