All the new emails will be automatically routed to the New Tickets bucket. If you're given permission to assign tickets then please go ahead and do so. If not proceed to the next step. You'll have your own bucket of tickets under your name. That's ...
In all our support channels, look for opportunities to offer items that are related to the order that can be helpful to the customer. To get credit, get the direct link to the product from the website and add in your personal code. EXAMPLE: If you'd ...