https://sierramadreresearch.zendesk.com/hc/en-us/articles/4405129561613-USPS-Shipment-Status

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• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404036238235-Shipping-Status

  Customers can visit the order status page to check the progress of their order as it's fulfilled. The order status page updates in real-time as the status of the shipment changes. Possible statuses are: Confirmed - A customer created an order, but we ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404237741083-Submitting-updates-and-changing-ticket-status

  The Submit button applies any updates you make to a ticket (status changes, public or internal comments, and the like) and allows you to select the ticket status. To submit updates to a ticket without changing the ticket status Click ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404014780059-USPS-Return-Label-Creation

  Login Information: Username: shipping@sierramadreresearch.com Password: SMRship2015- CARD SECURITY CODE - 945   Steps on how to create shipping label: From the homepage click Quick Tools then choose Click-N-Ship and Sign In. Simply follow the ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4409172069531-Creating-USPS-Shipping-Label

  Steps on how to create a shipping label: 1. Go to USPS.com then select the Quick Tools Tab. 2. From Quick Tools, select  Click-N-Ship. 3. The next page is to Sign in. Log-in Information:          Username: shipping@sierramadreresearch.com         ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404390946971-How-to-File-a-Claim-USPS-Missing-Mail-Search

  If the package was insured, it will qualify for both a Missing Mail Search AND an Insurance Claim for damaged or missing contents. If no insurance was purchased (as is the case for us), a Missing Mail Search is your only option at first. If the ...