https://sierramadreresearch.zendesk.com/hc/en-us/articles/4417658198427-To-avoid-the-stuff-being-flooded-do-we-have-the-ideal-height-or-distance-between-the-ground-and-the-Gear-stash-

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  Purpose: To sell off to the highest bidder our 2nd's, returns, prototypes to our Gear Shop Facebook group - without losing money.   Step 1: Log into the Gear Shop Auction Complete Form, note the customer address, weight of the entire box.  Step 2: ...

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  It's always best to hand wash any dirt or grime out of your gear, suspend it loosely in the air, and allow it to air dry. We do not recommend drying  your gear in a dryer. Once the gear is completely dry store your it in their stuff sacks in a cool ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/360004015872-Is-my-gear-compatible-with-your-gear-

  In most cases our gear will work with what you already have. If not directly, we have tips to help make sure the fit is secure. We designed our hammocks (the Pares specifically) to be most compatible with our shelters, but as long as your hammock is ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/360004474471-When-will-I-receive-my-gear-US-

  If your order is placed Monday - Friday before 12pm CT then your gear ships out on the same day! Unless you have preordered a new product. Once your gear is shipped you will receive an email with tracking information, most of our customers receive ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404229796507-Gear-Shop-Gear-Support

  Step 1: Pickup Gear Shop gear from CISS on an as-needed basis. CISS will notify you via Slack (Repair & Return Channel)  Step 2: Match up and create an auction box with complimentary items (2-5 items); create a short video going over the items in the ...