https://sierramadreresearch.zendesk.com/hc/en-us/articles/4440012134043-How-do-we-figure-the-temp-rating-for-the-Puffles-when-the-customer-stacks-them-

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• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4417675884955-How-would-you-characterize-the-temperature-rating-for-a-mix-and-match-set-Is-it-better-to-have-the-lower-temp-rating-on-the-top-quilt-or-bottom-

  We should always recommend a lower temp rating for the Under Quilt, as this is easy to vent and provides a lot of Comfort Warmth in a more extensive array of temperatures.

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404607300237-What-temp-rating-do-you-get-when-you-stack-Puffles-together-

  Please refer to the ones below: Puffle 55 and 40 stacked together: 15° - 20°F Puffle 20 and 40 stacked together: 0° - 10°F Puffle 40 and 40 stacked together: 15° - 20°F

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4410006636827-Zendesk-Ticket-Handling

  All the new emails will be automatically routed to the New Tickets bucket. If you're given permission to assign tickets then please go ahead and do so. If not proceed to the next step. You'll have your own bucket of tickets under your name. That's ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4439992042267-What-are-the-loft-measurements-for-Puffles-

  Loft Measurements for Puffles: Puffle 55° Synthetic 5/8" Puffle 55° Down 1" Puffle 40° Synthetic 1.5" Puffle 40° Down 1.5" - 1.75" Puffle 20° Synthetic 1.75"-2" Puffle 20° Down 2.25" - 2.5" There is a decent amount of variation for the down Puffles ...

• https://sierramadreresearch.zendesk.com/hc/en-us/articles/4404219355803-Training-Database-Support-Customer-Compensation-Process

    Support Customer Compensation Process